Tallwatch

Integration

Downtime alerts in Discord

Post open, acknowledge, and resolve into a Discord channel your team already stares at — after regions agree the target is down.

The message

What lands in Discord

Open, ack, and resolve — not a one-line “site down” with nowhere to go.

Event
What the room sees
Who should ack
Open
Monitor name, which regions failed, and a link into the incident. Not a bare “site down.”
Whoever owns that service in the server — often a volunteer. Name them in the topic, or Discord becomes a shout into the void.
Ack
Someone claimed it. The room can stop stacking “is this still down?” replies.
The person who clicked through. Discord does not assign an on-call; it only shows that a human showed up.
Resolve
A recover line so people stop refreshing status and arguing in-thread.
Nobody — unless you want a postmortem owner. That lives in Tallwatch, not in the Discord embed.

Use this when

Why Discord

Engineering or community already lives in Discord. You want the incident in that channel, not a second app they ignore.

Not instead of

What this channel is not

Discord does not wake a named person. Keep Slack if that is where work happens. Keep email or a webhook into your pager if someone has to own the ack at 2am.

Setup

Connect Discord

High-level steps — confirm the latest details in docs before you rely on it overnight.

  1. Create or pick a Discord channel for incidents — not #general.

  2. In Tallwatch, add a Discord alert channel and paste the webhook URL.

  3. Attach it to a monitor or as a broadcast step, not as the only escalation.

  4. Send a test. Confirm it is readable on mobile, then mute @everyone.

FAQ

Discord alerts, answered

Discord is a paid channel. Plan limits, on-call pairing, and what lands in the room.

Other channels

Not this one?

Slack

The channel you already have open. On Free.

Telegram

The phone in your pocket. A bot, not a schedule.

Email

Works at signup. Slow. Still the backup everyone forgets to add.

Discord is on Pro — Slack works on Free tonight

Start with email and Slack. Add Discord when the server is already where the team lives.